By automatically uncovering the entire relationship network of an organization, Catelas provides unprecedented visibility into the risks inherent in how business is done. This 'People Governance' overlay is like an 'MRI' uncovering risks fast and non-disruptively.
It is currently difficult for companies to uncover & assess each risk across the enterprise and to understand where, within that portfolio, the risks are greatest. Risks take many forms: information risk (employee risk & the information theft left undetected by DLP systems); regulatory risk (insider trading, FCPA, government vendors, off-label promotion, etc) or litigation risk (production risk, deposition strategy risk, evidentiary risk etc.).
This risk gap exists because it’s currently impossible to provide analytical reports on data without collecting it. Catelas reports on the entire communications network of the company without collecting data. This allows Compliance, Security and Legal professionals to perform fast risk assessments before losing time & incurring cost in investigations and Discovery
Using Catelas, counsel generates an Identification report before any data has been collected. The report is comprehensive and considers all employees & contractors, and generates a list of custodian candidates for review by counsel. Additionally, the relationship algorithms rank the custodians and identify those that are key, helping counsel focus efforts and limit the scope of collection. More specifically Catelas
- BEFORE any email or data is collected, displays the social organization chart & generates an Identification report listing all potential custodians for review by counsel and ranks these custodians in order of importance.
- Reduces preservation risk: and avoids spoliation by ensuring that all parties involved are identified first time. The preservation list is comprehensive and includes contractors who may not even be on the organizational chart.
- Avoids over-collection: by quickly ranking key people and their relationships, providing counsel with a guide to interviews and collection.
- Supports the reduction of scope: by clearly illustrating who is key and how they connect, allowing counsel to justify limiting the scope to only those clearly at the center of the matter.
Catelas supports counsel, by quickly and automatically providing unprecedented insight into the 'live' social org. chart of the company - from a browser and BEFORE any data is collected.
Above figure shows how Catelas displays the custodian network, helping counsel better understand who all the players are and who is key, supporting the subsequent interview process and providing counsel with a more comprehensible & defensible way to justify the reduction of scope.
Catelas imports case data (pst, nsf, .dat) and leverages Relationship Forensics to uncover who the 'hot people' are that work with the custodians in any matter. Employing a methodology used by Law enforcement, Catelas follows these 'hot people' and their relationships to the 'hot documents' allowing senior counsel to get ahead of the issues.
An Early Case Intelligence report is generated within 1-2 days of data load, before review has begun, and helps counsel to avoid surprises downstream. More specifically, Catelas
- Prioritizes the review by quickly uncovering the 'hot networks' associated with the matter. Typically about 5% of the content is tagged for priority review and those tags are visible in your review tool, focusing the review early.
- Tags the 'hot documents' that senior counsel needs to review to better understand how the evidence impacts case strategy. Reviewing the handful of 'hot documents' that underpin the matter, before review has begun, is critical and allows counsel to get ahead of the issues.
- Validates the Custodian list by presenting a visualization map identifying the key people in the dataset and showing how they connect with the custodians. Missing custodians are identified early and unimportant custodians can be de-prioritized or eliminated.
- Generates a report detailing the 'hot people', how they connect and the tagged 'hot documents' with a number of maps illustrating how those documents were uncovered.
Above figure shows how Catelas Early Case Intelligence works: by identifying the key or 'hot' people with respect to the custodians, Catelas follows their relationships to those conversations using the keywords. The process is fast and precise.
100% of all DOJ cases involved 3rd party violations. Catelas allows Compliance unprecedented visibility into the relationship network of the company, uncovering how business is conducted with 3rd parties such as suppliers, customers, sales partners, intermediaries and state controlled entities. Deployed in days, Catelas Relationship Dashboard requires little IT and provides Compliance with the ability to perform much of the work required in a due diligence or audit without getting on a plane. More specifically, Catelas
- Uncovers how business is done with all 3rd parties in each region of the world - all from your browser home at base.
- Provides a 360 degree partner assessment by uncovering all connections to the partner, highlighting who are key, both in your company and that of the partners.
- Identifies the key people who own the relationships allowing the assessment to focus quickly on the key people, their transactions and relationships, uncovering those that are inappropriate.
- Generates Fast Risk Assessment reports allowing Compliance to quickly understand the risk across the entire partner network and facilitating a more risk based approach to ongoing audits, training & procedure.
The Catelas Relationship Dashboard for Compliance uncovers and grades the relationships within your company and those extended out to all 3rd parties; and helps Compliance understand who needs training, whose transactions warrant audit and where inappropriate relationships exist. The Catelas Risk Assessment report helps compliance understand where its risks are and consequently supports a risk based approach to audit, training and investigations.
Few tools exist that provide visibility into the business practices of a firm. Existing solutions are reactive and investigative in nature, focusing on what was communicated (content) not on how business gets done (behavior). They sample communications in an attempt to discover ‘the smoking gun,’ but fail to provide insight into the behaviors and relationships that represent the risk to the organization.
Communication networks are a proxy for the relationships, interactivity and information flow that underpin how commerce is transacted. Catelas is the first solution to provide true transparency into how an organization lives and breathes, allowing compliance officers to supervise behavior, data flow, and relationships inside and outside the company without collecting a single email. More specifically, Catelas allows Compliance to
- Supervise with 100% Surveillance, not 1% Sampling and effectively monitor the entire company, not just a sample – with the same resources.
- Identify Risk, avoid false positives and ensure compliance to watch lists & restricted lists, quickly identifying breaches and visualizing who spoke to whom about what and when.
- Investigate incidents 5 times faster and rapidly resolve incidents prior to collecting email.
- Intelligent Collection – reduce collections by 75% by pinpointing key communications for collection, reducing over-collection, processing and review costs.
“Compliance is about having control over your environment and being able to prove it. Catelas uncovers high-risk relationships and pinpoints precisely who is talking to whom and why. These visual audit trails are essential.”
Alan Morley, Compliance, RBS Global Banking & Markets
The economic downturn is placing an increasing burden on corporate investigation teams. In a recent survey 42% of CISO's felt that employees made redundant represent the biggest threat caused by the economic downturn. Employees remain the weakest link for security, yet the volume of investigations required means that employee monitoring is not being adequately addressed.
DLP solutions work well when the rules that underpin them are precise, such as social security numbers or credit card strings. When keywords are used, however, to spot specific data in motion, DLP systems create a volume of false positives that need to be reviewed by valuable resource. Catelas fill this gap left by DLP in your information security program.
Investigative tools are powerful but require that an employee’s data be collected and analyzed before an initial assessment can be made. These tools cannot answer the question 'who' to collect before you actually spend the time and effort collecting the data. Consequently, many investigations require a heavy investment in collections & analytics before the correct people involved are uncovered.
Catelas Relationship Forensics is the first solution to provide an always-on surveillance and investigation solution allowing investigators to 'step-back' and gain an aerial perspective on 'who is involved' and 'what needs to be collected'. The investigator can be confident that the relevant data is collected first time, BEFORE an expensive and time-consuming collection process begins. More specifically, Catelas helps
- Stop employee theft and automatically uncover when employees & contractors email confidential information to webmail accounts or competitors, by detecting anomalous behavior unique to such information flow.
- Detect & Contain Data Leakage and automatically understand the relationships and information flow between key groups in your company and with external resources, without disrupting business or collecting a single email.
- Proactively monitor for suspicious activity by building rules based on corporate security & compliance policies and map out your entire company communications network to webmail, the press, competitors etc..
- Investigate incidents before data is collected and generate a Security Impact Report, within minutes, with detailed conclusions and recommended next step for your CISO.
"Security always comes down to people. What they know and who they are telling. Catelas uncovers relationships and visually displays how people are linked together making them a must-have for any Security Investigations team."
Scott Emery, former Head of Investigations, State Street
Companies are looking to increase revenue & competitiveness within their sales and business development organization. The Catelas platform can enable your sales organization to
- Increase direct sales by uncovering existing relationships between your organization or those of your partners and the prospect. These relationships, hidden until now, may provide visibility, guidance or sponsorship within the ongoing sales cycle.
- Increase revenue per client by better facilitating cross selling between groups. Strong relationships with existing clients can be uncovered and used to facilitate the introduction of other products and services from the rest of the organization.
- Reduce sales cycle times by better identifying the entire experience of the sales organization. Technical, product or service experience can be captured and used to help select the best resource for each task.
- Protect existing revenue by uncovering existing or emerging relationship weaknesses with your key clients. Should your key sponsors with the client leave that organization, when would you know that those that replaced them favored your competitor? Catelas provides an early warning system should relationship levels weaken with key clients.
- Uncover latent Relationship Capital. Often the strongest relationships with clients and prospects is not in the sales force but rather with your professional services organization, customer support or even partners and contractors external to your company. Identify these connections and leverage the strongest connections to expedite your sales cycle.
Above figure shows how the result of a company search details the target person, various routes to that person and associated Relationship Strengths
Catelas provides management with the following operational insight:
- Organizational planning/informal networks: have an objective, fact-based view of the key people who hold the organization together; keep them, develop them and use them appropriately; when key people leave, understand the potential impact before the event and identify the contacts that need to be re-established for the business to continue after these people have left
- Organizational integration: understand how well communication operates between (and within) functions (e.g. for product development); monitor the impact of management actions to improve communication
- Organizational change (including restructuring and post-merger integration): assist cultural change (e.g. moving to a more customer-centric organization); identify potentially redundant processes; identify the key linkages that need to be replaced when parts of the organization are restructured; monitor how effective the communication is between two previously separate organizations and show how this changes over time in response to management initiatives
- Project collaboration: monitor the health of large-scale projects, providing an early warning of communication weaknesses (and allowing faster action to keep the project on track and avoid wasted cost)